In case of any technical issue due to which the payment gets deducted from the payer’s account and does not reach the School’s account or a double payment happens and the payment gateway service clearly mentions it, the school will send a refund request to the concerned bank after which it should take 7-10 working days for the payment to be credited back to the payer’s account.

In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School and the School’s decision would be final.